Job Details


CSR lllHome Savings Bank
Job Start Date:6/1/2019Type of Position:Bank Teller
Number of Openings:1
Job Location & Contact:
7075 Aurora Rd
Aurora, OH44202
330.995.6800
Email
Job Description:
1. Consistently provide excellent customer service with a friendly demeanor, can-do attitude, and a willingness to help at all times. 2. Process all customer transactions in accordance with bank policies and procedures and state and federal regulations and take responsibility to keep up to date on any changes. 3. Consistently meet or exceed sales referral goals as established by management. 4. Develop rapport with the customer base, greet by name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution. 5. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for selling and cross selling bank products. 6. Handle customer problems with professionalism, directing more complex issues seamlessly to the manager. 7. Maintain working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. 8. Exhibit sound independent decision-making skills while processing customer transactions and authorizing other CSR’s to process customer requests. 9. Assist and serve as backup to the manager in performing audit functions, training new CSR’s, making corrections, authorizing overrides, etc. 10. Train on Platform products and processes to back up the Universal Bankers and Personal Banker. 11. Maintain and balance cash drawer, vault, ATM and branch at close of day. Resolves and/or reports all cash differences. 12. Foster a team concept to meet or exceed branch sales goals and maintain a positive work environment for all employees.
Experience Required:
High school diploma or general education degree (GED). Minimum of twelve months experience in customer service, sales or cash handling. High school diploma or general education degree (GED). Minimum of twelve months experience in customer service, sales or cash handling. High school diploma or general education degree (GED). Minimum of twelve months experience in customer service, sales or cash handling.
How to Apply:
Go To www.homesavings.com and click on careers and then click on CSRlll for Aurora location
Application Deadline:
Jan 01, 1900
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